Back to Features

All Your Guest Messages in One Place

Unified inbox that centralizes messages from all your connected OTA channels — Airbnb, Booking.com — and direct bookings. Read and reply to everything from a single place, no need to jump between platforms.

Start Free Trial
All Channels
One Inbox
Read & Reply
Zero Missed Messages

What is the Unified Messaging Center?

The Unified Messaging Center centralizes all guest messages from every connected OTA channel and your direct bookings into a single, organized inbox. Messages from Airbnb, Booking.com, and direct reservations — all visible and manageable from one place. No more switching between platforms to read or reply.

Every conversation is linked to its booking, so you always have the full context. Reply directly from Zobooq and the message is sent through the original channel — Airbnb guests receive it on Airbnb, Booking.com guests on Booking.com.

Why Unified Messaging Matters

One Inbox, Every Channel

See all guest messages from Airbnb, Booking.com, and direct bookings in a single timeline. No need to log into each OTA separately.

Reply From One Place

Read and reply to all messages without leaving Zobooq. Your response is routed through the original channel automatically.

Better Guest Experience

Faster response times and no missed messages. Happy guests leave better reviews and book again.

How It Works

1

Connect

Link your OTA accounts. All messages from connected channels flow into your unified inbox automatically.

2

Read & Reply

View all messages in one place. Reply from Zobooq and the message is sent through the original channel.

3

Stay on Top

Real-time notifications ensure you never miss a message. Full booking context on every conversation.

Complete Messaging Features

All-in-One

Unified Multi-Channel Inbox

Every guest message from every connected channel in one place.

  • Airbnb messages integrated
  • Booking.com messages integrated
  • Direct booking guest communication
  • Filter by channel, status, or property

Smart Conversations

Organized, threaded conversations with full booking context.

  • Guest profile with booking history
  • Conversation timeline per guest
  • Booking details visible alongside messages
  • Notes and internal tags per conversation
Notifications

Smart Notifications & Alerts

Never miss an important message.

  • Real-time notifications for new messages
  • Unread message counter per channel
  • Priority alerts for urgent messages
  • Push notifications on mobile

Multi-Language Communication

Communicate with international guests effortlessly.

  • Guests see messages in their language
  • Multi-language support built in
  • Consistent communication across channels
All Channels
One Inbox
Read & Reply
Notifications
Multi-Language
Guest History
Booking Context
Zero Missed

This is just one of the many features Zobooq offers.

Discover All Features

Technical Details

Channels
Airbnb, Booking.com, Direct Bookings
Languages
6 languages
Notifications
Real-time push notifications
Requirement
Pro or Plus+ plan
History
Full conversation history per guest
Sync
Real-time message sync
Context
Booking details linked to every conversation
Reply
Messages routed through original channel

Never Miss a Guest Message Again

Free 14-day trial. No credit card required.