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Team Access

Invite your housekeeping, front desk, manager or accountant to your account with role-based access. Each person sees only what their job needs — nothing more.

Delegate without handing over the keys

Sharing your owner password with the cleaning company or your accountant is a risk. With Team Access every collaborator gets their own login, a role with just the right permissions, and an activity trail you can review anytime.

Permissions per role

Housekeeping, front desk, manager and accountant — each role unlocks only the pages and actions it needs.

Guest privacy built in

Housekeeping sees first names only — no contact details, no prices, no booking amounts.

Everything audited

Every staff action is logged. Review who did what, when, and on which booking or property.

Key Features

Core

Four Roles, Just-Right Permissions

Housekeeping, front desk, manager and accountant. Each role unlocks only the pages and actions its job needs — everything else stays out of sight.

  • Housekeeping: arrivals calendar, no prices
  • Front desk: bookings, check-ins and inbox
  • Manager: day-to-day operations, no billing
  • Accountant: reports and closing, read-only

Email Invitations with Property Scope

Invite by name and email, pick a role and choose which properties they can see. They create their own login — you never share a password.

  • Secure link with 7-day expiry, resendable
  • All properties or a subset per member
  • Change role or scope anytime, instant effect
  • Revoke access in one click
GDPR

Guest Privacy by Design

Data is masked server-side according to the role. Housekeeping sees "Laura", not "Laura García, +34 600…" — and never any amounts.

  • First-name-only masking for housekeeping
  • No contact details or booking amounts
  • Masked at the server, not just hidden in the UI
  • Deleting anything stays owner-only

Full Activity Trail

Every staff action is recorded: who did what, when, and on which booking or property. Filter by member and review it anytime.

  • Views and actions logged automatically
  • Filter by team member
  • Clear, human-readable descriptions
  • 90-day retention

Use Cases

See how this feature helps different types of property managers

Cleaning company

They see arrivals and departures on the calendar and the check-in status — without prices or guest data.

Accountant or bookkeeper

Direct access to the closing report, invoices and financial reports, without touching your bookings.

Front desk

Manages arrivals, check-ins and guest messages, and operates bookings day to day.

Trusted manager

Runs the full operation with the owner dashboard and calendar — while billing and account settings stay yours.

Different teams per property

Assign each member only the properties they work on; they never see the rest.

Key Benefits

No shared passwords

Each member logs in with their own account

Least privilege

Default-deny: roles only unlock what they need

A home per role

Each role lands on a dashboard made for its job

Message authorship

See which staff member replied to each guest

Instant revocation

Remove access with one click, effective immediately

Included in Pro and Plus

Up to 20 team members, no extra add-on

Technical Details

Roles

Housekeeping, Front desk, Manager, Accountant

Property scope

All properties or a per-member subset

Invitations

By email, secure link, 7-day expiry

Audit log

Every action logged, 90-day retention

Privacy

Role-based data masking (GDPR-friendly)

Plans

Pro and Plus (up to 20 members)

Ready to get started?

Start your 14-day free trial today. No credit card required.

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