Flexible Collections
Configure how you collect payments with three modes: full online, deposit + cash, or cash-only. Set deposit percentages, track payment status, and send automatic reminders.
Collect Payments Your Way
Every property is different. Some guests prefer paying everything online, others prefer cash at check-in. Configure the exact payment flow that works for your business.
Three Payment Modes
Full online payment, deposit + balance at check-in, or no online payment. Each mode adapts the booking flow automatically.
Configurable Deposits
Set deposit as percentage (default 30%) or fixed amount. The balance is tracked and can be collected at check-in.
Automatic Reminders
System sends email reminders 7 days and 1 day before check-in for pending payments. No manual follow-up needed.
Key Features
Payment Mode Selection
Choose how guests pay for each property or booking. Three distinct modes adapt the entire checkout experience.
- Full online: 100% charged at booking
- Deposit + cash: partial online, rest at property
- No online: booking confirmed, pay at check-in
- Mode shown clearly to guests
Deposit System
Configure deposits as percentage of total or fixed amount. The system calculates and tracks the remaining balance automatically.
- Percentage-based (default 30%)
- Fixed amount option
- Automatic balance calculation
- Balance shown in booking details
Cash Collection Tracking
Track cash payments collected at check-in. Mark payments as received and keep your records accurate.
- Mark cash received
- Payment status dashboard
- Full payment history
- Balance remaining visible
Automatic Email Reminders
The system automatically sends payment reminders to guests with pending balances. Two reminders ensure nothing is forgotten.
- 7 days before check-in
- 1 day before check-in
- Only for pending amounts
- Professional email templates
Payment Status Dashboard
View all payments at a glance. See who has paid in full, who has pending balances, and what needs collection at check-in.
- Paid / Partial / Pending status
- Filter by payment status
- Quick balance overview
- Per-booking breakdown
Refund Management
Process refunds when needed directly from your dashboard. Full or partial refunds with complete tracking.
- Full or partial refunds
- Refund via Stripe dashboard
- Refund history tracked
- Status updates in booking
Use Cases
See how this feature helps different types of property managers
Rural Properties
In areas where guests prefer cash payments, use no-online or deposit mode. Collect the full amount at check-in while still having confirmed bookings.
Premium Villas
For high-value properties, collect a 30-50% deposit to secure the booking. The guest pays the remaining balance at the property.
Last-Minute Bookings
Use full online payment mode for last-minute reservations. Get paid immediately with no risk of no-shows.
Repeat Guests
For trusted returning guests, offer the flexibility of deposit-only bookings. They appreciate the payment flexibility.
Seasonal Rentals
For long-term seasonal stays, collect an initial deposit and track the remaining balance for payment at arrival.
Mixed Portfolio
Different properties can have different payment modes. Budget apartments might be full-online while premium villas use deposits.
Key Benefits
Flexibility
Adapt to guest preferences
Cash Flow
Deposits secure bookings early
Less No-Shows
Deposits reduce cancellations
No Manual Reminders
System handles follow-ups
Clear Tracking
Always know payment status
Guest Choice
Some prefer cash payments
Professional
Automated reminder emails
Accurate Records
Track online and cash payments
Technical Details
Payment Modes
Full online, Deposit + cash, No online payment
Deposit Options
Percentage (default 30%) or fixed amount
Automatic Reminders
7 days and 1 day before check-in
Cash Tracking
Mark as received, full payment history
Refunds
Full or partial via Stripe
Status Display
Paid, Partial, Pending badges