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Guest Experience

Guest Reviews

Centralize ALL your reviews in one place: direct bookings, Airbnb, Booking.com, and Google My Business. The only vacation rental PMS with native Google review integration—no expensive third-party tools needed.

Every Review, One Dashboard — Including Google

Most PMS tools ignore Google reviews or charge extra for third-party integrations. Zobooq is the only vacation rental PMS with native Google My Business integration. See direct, OTA, and Google reviews in one unified hub.

Google My Business Native

Connect your Google Business Profile and see all Google reviews directly in your dashboard. Respond without leaving Zobooq. No third-party tools, no extra cost.

Unified Review Hub

Direct booking reviews, Airbnb, Booking.com, AND Google—all in one place. One dashboard to manage your entire reputation across every channel.

No Third-Party Tools Needed

Competitors charge $30-100/month for review management tools. Zobooq includes Google integration natively. Save money while centralizing everything.

Key Features

Exclusive

Google My Business Integration

Native Google Business Profile connection via OAuth. See all your Google reviews, respond directly, and monitor ratings—without leaving your PMS. No competitor offers this natively.

  • OAuth connection to Google Business
  • View all Google reviews in dashboard
  • Respond to reviews directly
  • Rating sync and monitoring
All-in-One

Unified Review Dashboard

Every review from every source in one view. Direct bookings, Airbnb imports, Booking.com imports, and Google reviews. Filter by source, rating, date, or property.

  • 4 review sources unified
  • Filter by source, rating, date
  • Aggregated average rating
  • Per-property breakdown
Pro

Multi-Platform Import

Import your existing reviews from Airbnb and Booking.com. Paste the HTML content and we extract all review data automatically.

  • Airbnb import
  • Booking.com import
  • HTML content extraction
  • Guest names & dates preserved
Core

Direct Review Collection

Send guests unique links to submit reviews without login. Also collect through the guest portal with phone verification for authenticity.

  • Email link (no login needed)
  • Guest portal integration
  • Phone verification
  • Star rating + written review
Pro

Multilingual Reviews

Reviews support 6 languages. Add translations for title and content to display reviews in your guests' language.

  • 6 language support
  • Title translations
  • Content translations
  • Auto language detection
Core

Public Display & Management

Show reviews on your website with source badges (Direct, Airbnb, Booking.com, Google). Full dashboard control: edit, delete, toggle visibility, manage translations.

  • Source badges for every platform
  • Toggle public/private per review
  • Average rating calculation
  • Professional website integration

Use Cases

See how this feature helps different types of property managers

New Property Launch

Import reviews from Airbnb and Booking.com to build instant credibility for your new direct booking website.

Post-Stay Follow-up

Send automated review request emails after checkout to collect fresh testimonials from happy guests.

International Properties

Display reviews in multiple languages to connect with guests from different countries.

Reputation Building

Consolidate reviews from all platforms in one place to showcase your total guest satisfaction.

Trust Signals

Show source badges so visitors see reviews come from verified booking platforms.

Quality Control

Review and approve content before displaying publicly, keeping your website professional.

Key Benefits

Higher Conversions

Social proof increases booking rates

Consolidated Reputation

All reviews in one place

Easy Collection

No login required for guests

Platform Badges

Show Airbnb/Booking.com origin

Full Control

Manage visibility per review

Multilingual

Reviews in 6 languages

Import History

Bring existing reviews

Professional Display

Beautiful website integration

Technical Details

Collection Methods

Email link, guest portal, platform import

Import Sources

Airbnb, Booking.com (HTML extraction)

Languages

6 (EN, ES, FR, DE, IT, PT)

Visibility

Public/private toggle per review

Rating

Star rating with average calculation

Authentication

Token-based (no login) or phone verification

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