Booking Holds
Create pending-payment bookings via an online link (card) or a deposit (bank transfer, Bizum, cash). The dates stay blocked until the payment is completed or the deadline you set passes.
Bookings by phone, WhatsApp or word of mouth, without being left hanging
Offline bookings are everywhere in vacation rentals: a guest calls to book and, wary of scams, won't pay anything up front — so you end up with dates blocked without knowing if they will ever show up. Now you create a hold with the maximum window you configure (24h, for example): the system blocks the dates and you send the guest a payment link with a card checkout for the full amount or part of it, as you decide. If they don't pay in time, the dates free themselves; if they pay, the booking is created automatically. All automatic.
Two ways to collect
An online payment link with card, or a deposit by bank transfer, Bizum or cash. You choose.
Fully automatic
The booking is only created once the payment is confirmed — you don't have to watch anything.
Expires and frees on its own
If the payment doesn't arrive within the window you set, the dates are released and the hold expires, automatically.
Key Features
Two ways to collect
Send an online payment link paid by card, or ask for a deposit by bank transfer, Bizum or cash. You choose for each booking.
- Online link: the guest pays by card in seconds
- Offline deposit: bank transfer, Bizum or cash
- Set your payment methods up once and reuse them
- Perfect for guests without a card or high-value stays
The dates stay blocked while pending
As soon as the hold is created, the nights are blocked on the calendar so nobody else can book them while the payment is in flight.
- Nights blocked the moment the hold is created
- No double bookings during the payment window
- The calendar shows exactly what is on hold
- Freed automatically if the payment never arrives
Automatic expiry frees the dates
Set a payment window; if the guest doesn't pay in time, the hold expires on its own and the dates are released for the next guest.
- You decide how long the guest has to pay
- The hold expires with no action from you
- Released dates are instantly bookable again
- No manual chasing or clean-up
Owner alerts at every step
Get notified when a hold is created, when it is paid, and when it expires — in-app, by email or on Telegram.
- Alert when a new hold is created
- Alert the moment the payment is confirmed
- Alert when a hold expires and frees the dates
- Choose your channel: in-app, email or Telegram
Deposit deducted from the total
The deposit is not an extra charge: it counts towards the booking total, and you collect the remaining balance however you prefer.
- The deposit is subtracted from the total price
- Collect the balance online or on arrival
- Clear breakdown of paid vs pending
- No surprise fees for the guest
You set the payment window
Configure how long a hold stays open before it expires, and let the automatic release do the rest.
- Presets or a custom payment window
- Automatic release, always on
- The same rules across all your holds
- Adjust it anytime from your settings
Use Cases
See how this feature helps different types of property managers
Long stays and groups
For high-value bookings where paying up front reduces the risk of a last-minute cancellation.
Guests without a card
Accept guests who prefer to pay a deposit by bank transfer or Bizum instead of using a card.
High season
Hold in-demand dates only for guests who show commitment by paying.
Last-minute bookings
The booking confirms itself the moment the payment lands, with no manual step.
Direct bookings by phone or WhatsApp
The most common kind of offline booking in the sector. Create the hold, send the payment link and let the system confirm or free the dates for you.
Key Benefits
Two collection methods
Online card link or offline deposit by bank transfer, Bizum or cash.
Always-accurate calendar
Only dates from bookings with a confirmed payment stay blocked.
Automatic lifecycle
The booking is created on its own when the payment is confirmed — no manual tracking.
Automatic expiry
Set a payment window; if it lapses, the dates are freed and the hold expires.
No card fees on deposits
Collect by bank transfer or Bizum and skip payment gateway fees.
Fewer cancellations
Requiring payment up front filters out browsers and commits the guest to the stay.
Clear guest instructions
The guest receives the payment details and the deadline to complete it.
Built into the rest of the payment
The deposit is deducted from the total; you collect the balance however you prefer.
Technical Details
Collection methods
Online payment link (card) or deposit (bank transfer, Bizum, cash)
Booking creation
Automatic: only once the payment is received/confirmed
Expiry
Automatic if unpaid within the window you set; frees the dates
Calendar effect
Blocks the dates while the booking is pending payment
Payment window
Configurable by you
Availability
Included in the direct booking engine
Notifications
Owner alerts on create, paid and expired
Languages
ES, EN, FR, DE, IT, PT