Email Automation
Save hours each week with automated emails for the entire guest journey. From booking confirmation to post-stay reviews, every message is sent at the perfect moment.
Never Miss an Important Message Again
Automated emails ensure every guest receives the right information at the right time, in their preferred language.
9+ Email Types
Complete coverage from booking confirmation to post-stay follow-up, including payment reminders and ambassador notifications.
Flexible Timing
Send immediately on event or schedule for later—days before check-in, hours after checkout, perfectly timed.
Multi-Language
Templates in 6 languages with automatic selection based on guest preferences or booking origin.
Key Features
Booking Confirmation
Automatic confirmation emails sent the moment a guest completes their booking. Professional and reassuring.
- Sent instantly on booking
- Property details included
- Payment summary attached
- Guest portal link included
Pre-Arrival Reminders
Ensure guests have everything they need before arrival with perfectly timed reminder emails.
- Check-in instructions
- Property location & access
- House rules summary
- Contact information
Payment Notifications
Keep cash and card payments on track with automatic payment confirmations and reminders for pending amounts.
- Payment received confirmation
- Cash payment reminders (7d & 1d before)
- Outstanding balance alerts
- Payment method details
Post-Stay Follow-up
Request reviews and thank guests automatically after checkout. Turn happy stays into 5-star reviews.
- Thank you message
- Review request with direct link
- Configurable delay
- Repeat guest incentives
Ambassador Program
Automated notifications for your ambassador referral program. Keep partners informed when their coupons are used.
- Welcome email for new ambassadors
- Commission earned notifications
- Coupon usage alerts
- Monthly summary reports
Upcoming Stay Reminders
Remind guests about their upcoming reservation and build excitement before their arrival.
- Reservation summary
- Weather & local tips
- Add-on suggestions
- Early check-in options
Use Cases
See how this feature helps different types of property managers
Instant Booking Confirmation
Guest books at 2am? No problem. Confirmation email sent instantly with all details, no manual intervention needed.
Scheduled Check-in Instructions
Set check-in details to send 24 hours before arrival. Guests get directions, access codes, and house rules at the perfect moment.
Cash Payment Reminders
For cash-on-arrival bookings, automatic reminders 7 days and 1 day before ensure guests come prepared to pay.
Review Collection
After checkout, timed emails request reviews while the experience is fresh. More reviews, better rankings.
Ambassador Notifications
When a referral coupon is used, ambassadors receive instant notification of their earned commission.
Multi-Language Guest Communication
German guest books through French OTA? They receive emails in their preferred language automatically.
Key Benefits
Save Hours Weekly
No more typing the same emails repeatedly
Never Forget
Every guest gets every message on time
Professional Image
Consistent, polished communication
More Reviews
Timed requests increase review rates
24/7 Response
Instant confirmations even at midnight
Fewer Questions
Proactive information reduces inquiries
Happy Guests
Right info at the right time
Scale Easily
Handle more bookings without more work
Technical Details
Email Types
9+ automated email types covering full guest journey
Languages
6 languages with automatic selection
Timing Options
Immediate, days/hours before, days/hours after
Personalization
Emails include guest name, property details, dates automatically
Logging
Complete email history with duplicate prevention